8 Things to Look for in Parking Equipment
Keep these essential criteria in mind when sourcing from parking equipment manufacturers — from specifications and ROI to usability, smart technology, and after-sale service.
In our 7 Key Questions for Parking Solutions, we discussed how goals, timelines, budget, and more factor into procuring a parking system. But once you have covered these high-level considerations, choosing parking equipment comes down to the details. You need to assess whether the hardware and software can meet your specifications, deliver ROI, and be installed without disrupting your business. Read on to discover 8 essential things to look for in parking equipment.
1. How Well Does the Equipment Meet Your Specifications?
One of your first tasks is to identify which manufacturers provide the features and functionality you need. This often comes down to how you want to charge your parking customers.
- Transient parkers on hourly rates: You need full-featured parking equipment capable of timestamping and calculating costs to the minute. For simpler flat-rate facilities, a more economical option may be appropriate.
- Monthly cardholders: Access control parking equipment is required to authorize cardholders, plus software to manage and track usage. Ensure the manufacturer can integrate with any existing building access systems you already use.
- Validated or discounted parking: Look for equipment that can apply special rate structures and produce full reporting on discounts used — essential for tenant validation programs and event-based promotions.
2. Does the ROI Justify the Cost?
When your specification checklist is complete, the next step is to determine whether the investment will pay off. Using average vehicle revenue, occupancy percentage, and daily turnover, calculate your projected parking revenue. If you are replacing lot attendants with automated equipment, factor in labor cost savings and improved revenue collection accuracy — machines are simply more reliable at securing parking payments.
Most businesses recoup the cost of their parking equipment in under a year, and some in less than six months. Quality parking equipment is viable for at least 7 years. Parking BOXX uses rust-resistant, powder-coated stainless steel and direct-drive barrier gate motors engineered for the long haul — one customer recently returned a barrier gate part for service from a unit we built over 20 years ago.
3. Is the Pricing Competitive?
Parking equipment ranges from premium to budget. Parking BOXX pricing is competitive with the top 5 manufacturers in North America, and our Best Price Guarantee means we will beat any competitor's equivalent total system price by 5%. Ask us to compare — we welcome the conversation.
4. Is it Easy to Use for Parking Customers?
At Parking BOXX we give a lot of thought to equipment usability, including an extensive study with focus on seniors — the fastest-growing user demographic and an excellent test group for universal design. Key usability factors include:
- Is the machine identifiable as a payment point from a distance?
- Is the starting point immediately obvious when approaching?
- Are symbols and pictograms used alongside text instructions?
- Are buttons large enough and at reachable heights for wheelchair users?
- Is the payment area logically grouped so users do not have to search?
Parking BOXX equipment uses high-contrast lettering visible from 40 feet, illuminated oversized buttons, and a quadrant-based interface where all payment-related actions are grouped together. This reduces errors and speeds up transactions for everyone.
5. Is the Parking Equipment Smart?
EMV chip-and-tap technology is now the global standard for secure parking payment. Parking BOXX launched the first EMV-enabled unattended parking system in the US. Beyond payments, smart parking technology includes RFID proximity and long-range access credential readers, real-time space availability sensors, variable message signs, and the P-123 Parking App for mobile payment and validation. Source from a manufacturer that makes future upgrades straightforward.
6. Is the Equipment Easy to Operate?
Whether you manage the system yourself or outsource to a parking management company, operational simplicity matters at every level:
- Installation: Most Parking BOXX systems install in a few days; individual machines in a few hours — often with zero revenue lost during the switchover.
- Remote management: CloudEASE software lets you run the entire operation from anywhere, without requiring on-site staff for day-to-day functions.
- Reporting: Informative, easy-to-generate reports on revenue, occupancy, validation, and more — available 24/7 in the cloud.
- Integration: CloudEASE integrates with property management systems and your existing access control infrastructure.
7. Is the Equipment Backed by Training and Service?
At Parking BOXX, unlimited training is included with your system. When a new parking operator is hired or a refresher is needed, we are there. Most maintenance tasks — clearing a paper jam, replacing a printer — can be performed by on-site staff in minutes with proper training. Our warranty covers common items like validation setup and coupon creation so you do not pay extra for routine assistance.
8. Does the Equipment Come with Custom Branding?
Generic parking machines create confusion and missed brand impressions. Parking BOXX equipment can be fully branded with your corporate colors, logo, and customized text — extending your brand identity to the parking lot and reinforcing trust at every touchpoint. It is a detail that shows your customers you stand behind their full experience, not just the lobby.
Parking BOXX manufactures parking systems used at sites from Los Angeles to the Caribbean to Newfoundland. For more information, request a quote or call us at 800-518-1230.