Privacy Policy

PCI Compliance, Data and Network Security Overview

Parking BOXX Inc. (“BOXX”) has implemented the most current industry security and data privacy “best practices.” BOXX applies a multi-layered approach to protecting data:

PCI Compliance

As an integrator of PA DSS and PCI DSS payment applications and encrypted hardware, BOXX ensures PCI compliance by receiving an annual review of its PCI DSS impact by a PCI SSC authorized QSA and PA QSA.

Data Transmission

Data transmitted to or from the BOXX network is encrypted using 128-bit RSA keys over an SSL channel. When using the BOXX Management Software, users must be logged in via an SSL channel. Each account is treated as a separate entity. Data from different accounts cannot be co-mingled, and there is a logical separation between data maintained in different accounts.

Data Privacy

BOXX agrees that any and all “nonpublic personal information” that is collected by BOXX or disclosed to BOXX by you shall be used by BOXX and its employees and agents only as necessary to fulfill its obligations under this Agreement and shall not be disclosed to any other person, except as necessary to fulfill its obligations under this License or as may be otherwise required by applicable law, unless authorized in writing by you. BOXX agrees to limit access to such nonpublic personal information to those of its employees or agents who reasonably need such information in order to allow BOXX to fulfill its obligations under this Agreement and to require such persons to maintain the confidentiality of such information.

Network Security

BOXX employs multiple firewalls to keep out unwanted traffic and intruders. BOXX employs an intrusion detection system to log and alert BOXX network security personnel of suspicious activity. BOXX has a patch management system that ensures that all servers and machines are up to date with the most current security updates.

Remember, to protect your computer accounts and passwords, you should never share them with anyone. It is your responsibility to protect the integrity of your computer accounts and passwords. To protect against unauthorized access to your BOXX account, be sure to log out of when you have completed using BOXX’s services.

Mobile Data & SMS Program

Last updated: June 30, 2026

This section describes the Parking BOXX Support SMS program (“Program”) and governs your participation. By opting in, you agree to these terms.

Program description

The Program is used to communicate with existing customers and on-site contacts regarding field service appointments, installation coordination, technician arrival notifications, and related operational messages. We do not use SMS for marketing or promotional content under this Program.

How to opt in

You may opt in by (a) checking the SMS consent box and providing your mobile number on a Parking BOXX webform, (b) confirming verbal consent during a phone call with a Parking BOXX representative, or (c) responding to an email opt-in invitation. By opting in you confirm that the mobile number provided is yours and that you authorize the receipt of SMS messages from us at that number.

Message frequency

Message frequency varies based on your active service appointments and installations. You will typically receive between 0 and 10 messages per active engagement.

Message and data rates

Message and data rates may apply. Parking BOXX does not charge you for SMS messages, but your mobile carrier may charge for sending or receiving messages based on your plan. Contact your carrier for details.

How to get help

Reply HELP to any Parking BOXX Support SMS message to receive help information, or contact us directly:

• Phone: 1-800-518-1230
• Email: support@parkingboxx.com

How to opt out

You can opt out at any time by replying STOP, CANCEL, END, or QUIT to any SMS message we send. After opting out you will receive one confirmation message and no further messages from the Program. To rejoin, reply START or opt in again.

Mobile data handling

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Supported carriers

The Program is available on major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

Changes

We may update these SMS terms from time to time. Updates take effect when posted on this page. Continued participation in the Program after an update constitutes acceptance.